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Return Policy

Return Policy

Returns/Exchanges

We are so sorry our product didn’t work for you. Jasper Prairie does accept returns on ready-made products within 30 days of the product’s delivery date. Please email us at returns@jasperprairie.com with a photo or description of the problem and we will get return information to you as soon as possible.

We are unable to accept returns on items that have been custom-ordered or specially commissioned, as they take additional time for us to produce and are not products we regularly offer.